Who we are
Welcome to ShoPokémon (https://shopokemon.com). For privacy enquiries, email [email protected].
Information we collect
When you browse or place an order, we may collect contact details, billing and delivery addresses, order details, customer account information, communications, and technical data such as IP address, browser type and cookies needed to operate the store.
How we use information
We use personal information to process purchases, arrange delivery, provide support, administer accounts, prevent fraud, maintain site security, and meet legal obligations. Marketing messages, where offered, are subject to applicable consent and opt-out requirements.
Payments and service providers
Credit and debit card payments are processed by Stripe and the payment providers shown at checkout. Payment information is handled under their applicable privacy notices. We may share necessary order information with delivery companies, hosting providers, email service providers and professional advisers to operate the store.
Cookies
WooCommerce and WordPress may use essential cookies for shopping carts, login sessions and site security. Non-essential analytics or marketing cookies, if enabled, should be disclosed and managed according to applicable consent rules.
International transfers and retention
Because we sell internationally, information may be processed in different countries by our service providers. We retain data for as long as needed for the purposes described here, including order support and legal recordkeeping, then delete or anonymize it where appropriate.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing of your information, and to withdraw consent where applicable. Contact [email protected] to submit a request.
Updates
We may update this policy to reflect changes in our services and legal obligations. The updated version will be posted on this page.